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Cancellation & Refund Policy
Cancellation & Refund Policy for Dibyaangan Aesthetic LLP
Cancellations:
- Orders can be cancelled till before they are shipped. Once they are shipped, they cannot be cancelled.
- You can reach out to our phone numbers and request cancelllation or go to your order page and request cancellation there.
Refunds:
- Items are eligible for refund only in case they are unused, unopened, and undamaged.
- Once an item’s seal is broken, it cannot be returned and refunded.
- Return requests can be raised within 5 days of receiving the products. Return requests placed after that are not eligible for refund.
- Prepaid orders are refunded within 2-3 business days in the same mode of payment post receipt of the original product(s) considering that they passed the Quality Check.
- Cash on Delivery orders are refunded in the customer’s bank account post receipt of the original product(s) considering that they passed the Quality Check. This may take 7-8 business days to process.
We'd Love To Hear From You
Find us Here
- PS Group Bldg. 1st Flr Commercial block VIP Rd , Kolkata, West Bengal 700052
- los Angeles, CA 90017
Training Hours
- Mon- Fri: 9am- 8pm
- Saturday: 10am-4pm